FAQ

 

Q: What payments do you accept?

I use Stripe which is a hassle free, secure payment processor. Stripe accepts all major credit cards and debit cards.

You do not need a Stripe account to buy my products. All you need is a valid credit card or debit card with the Visa or Mastercard logo.


Q: Can I cancel my membership?

Yes, You may cancel your subscription at any time prior to any charge but once payment has been processed, absolutely no refunds will be issued.


Q: How long will I have access to the images?

You get to keep the images you download for as long as you want! Please remember that they are licensed to you only and sharing or reselling is not allowed. If you cancel your membership ( we would miss you!) you would no longer have access to the library or any new images added.


Q: What am I allowed to do with the images?

Tons! You may crop the image, overlay the image with your own design, add a filter or turn it black and white. You may adjust colours. Once you have added your product or image to the styled Photograph you (or anyone) may share it on social media for promotional purposes.

You may use the images to promote yourself and your own business. You may use the images for clients as samples only (proofing, mood boards etc.).


Q: What am I not allowed to do with the images?

You are not allowed to share or resell the images in part or in whole.
You may not cut/paste and rearrange the props within the images. (Special permission may be given under certain circumstances. Contact me with any requests.)

You may not use the Images for any offensive, illegal or pornographic use.

You may not use the images to promote or sell other stock photography products, services, resources, courses, whether for free or paid.


Q: How often will new images be added?

20 new images will be added monthly! I will keep the library updated with new images and recycle older ones, keeping your collection of images refined and more unique. I will also be adding exclusive images to HC Stock library for you that will not be sold anywhere else!


Q: What size are the images?

The majority of the images are 6016 x 4016 300dpi RGB jpg files. All images going forward will be that size. The original collection is 4608 x 3072 300 dpi RGB jpg files. If the image is an unusual size then the size will be shown on image thumbnail.


Q: DO I HAVE TO CREDIT YOUR IMAGES?

Credit is not required, but always appreciated. Remember to use #hercreativestudio so we can see how you use the images and even feature your business!


Q: CAN YOU OVERLAY MY PRODUCT FOR ME, EVEN IF I PAY YOU?

Unfortunately I do not offer this service at this time. But don't worry! The Library has easy to follow tutorials that show you step by step how to add your products to my styled stock and edit them like a pro.


Q: Do I need Photoshop to use your images?

No! Although Photoshop and Illustrator are a must have in my arsenal, you can also use free programs like Picasa, Flickr, Gimp or CANVA.